WhatsApp Bot Interaction Mockups

Four conversation flows that show how Pantry communicates through WhatsApp, the most used messaging platform in South Africa. Natural language, inline actions, and smart formatting make it feel like texting a helpful household assistant.

Quick Add Flow

"Running low on milk": natural language triggers smart item matching, price lookup, and list update.

🏠

Pantry

online

Today

Running low on milk

09:41

Got it! I've matched that to:

🥛 Full Cream Milk 2L
Best price: R32.99 at Woolworths
(R34.99 at Checkers, R35.49 at PnP)

Added to this week's list.

09:41

What would you like to do?

09:41

Looks good

09:42

✅ Milk 2L confirmed on this week's list.

📋 List total: 13 items, est. R717
💰 Budget remaining: R1,580 / R5,000

09:42

😊

Type a message

🎤

Weekly Summary

Sent every Sunday evening: a formatted overview of what you need, what you spent, and smart suggestions.

🏠

Pantry

online

Sunday, 2 Mar

📊 Weekly Summary

💰 Spending
This week: R1,180
Monthly total: R3,420 / R5,000
Savings vs last week: R240 ↓

📦 Pantry Status
Stocked: 78% (37 of 47 items)
Running low: 4 items
Out of stock: 2 items

🛒 Next Week's List (draft)
🥚 Eggs (6) - R42.99
🥛 Milk 2L - R32.99
🍞 Bread - R18.99
🧀 Cheddar 400g - R69.99
🍗 Chicken 500g - R52.99
+7 more items
Est. total: R684

💡 Smart Suggestions
- Switch chicken to Checkers (save R12)
- Woolies has 2-for-1 on yoghurt this week
- Consider buying rice in bulk (5kg saves R28)

18:00

Review and approve your list:

18:00

😊

Type a message

🎤

List Approval

An inline approval flow where the household admin reviews the auto-generated list and can make changes before ordering.

🏠

Pantry

online

Monday, 3 Mar

Approve list

08:15

Here's your list broken down by store:

🟤 Woolworths (5 items, R198.95)
☐ Milk 2L - R32.99
☐ Cheddar 400g - R69.99
☐ Greek Yoghurt 500g - R42.99
☐ Chicken 500g - R52.99
☐ Butter 250g - R44.99 *NEW*

🔴 Checkers (4 items, R245.96)
☐ Bread - R18.99
☐ Basmati Rice 2kg - R64.99
☐ Sunflower Oil 750ml - R39.99
☐ Washing Powder 2kg - R121.99

🟢 Pick n Pay (3 items, R152.97)
☐ Eggs (6) - R42.99
☐ Bananas (bunch) - R24.99
☐ Tinned Tomatoes (2) - R84.99

Total: R597.88
Budget remaining: R1,580

08:15

Remove the washing powder and add dishwashing liquid

08:16

Done! Updated your list:

❌ Removed: Washing Powder 2kg (-R121.99)
✅ Added: Sunlight Dishwashing Liquid 750ml (+R34.99)

New total: R510.88 (saved R87)

08:16

Ready to finalise?

08:16

Approve

08:17

✅ List approved!

Checkers Sixty60 order started for 4 items (R159.96).
Woolworths and PnP items saved to your shopping list in the app.

Happy shopping! 🛒

08:17

😊

Type a message

🎤

Exception Alerts

Proactive notifications when Pantry detects unusual consumption patterns, price changes, or items finishing ahead of schedule.

🏠

Pantry

online

Tuesday, 4 Mar

⚡ Usage Alert

Jungle Oats cereal finished 2 weeks early.

Usual rate: lasts ~30 days
This time: finished in 16 days
Possible reasons: guests, new household member, or increased usage.

I've added it to this week's list at R52.99 (Checkers).

07:30

07:30

We had guests, keep the usual amount

08:02

Got it! I've noted "guests" as the reason. Your usual cereal schedule stays the same. 👍

08:02

💸 Price Alert

Woolworths Chicken Breasts 500g price increased 15%.

Was: R45.99
Now: R52.99

Alternatives:
- Checkers: R40.99 (save R12)
- PnP: R44.99 (save R8)

10:15

10:15

Switch to Checkers

10:22

✅ Switched chicken to Checkers at R40.99.
You'll save R12 per week on this item (R624/year). 💰

10:22

🔔 Budget Warning

You've hit 80% of your monthly budget with 9 days remaining.

Spent: R4,020 / R5,000
Remaining: R980
Next list estimate: R684
Projected overshoot: R704

14:00

14:00

😊

Type a message

🎤